Associations

To help further your career and personal growth, KellyConnect strives to keep you informed of the latest news, industry trends and events, as well as connect you with leading information resources.

American Teleservices Association    The American Teleservices Association represents the call centers, trainers, consultants and equipment providers that initiate and facilitate telephone, internet, and email sales, service and support.

Call Center Network Group   The Call Center Network Group produces surveys of call centers and organizes conferences and meetings for call center managers.

International Customer Service Association   This group is dedicated to promoting the awareness of the customer service profession through networking, education and research.

Help Desk Institute   The Help Desk Institute is the world's largest membership association for Help Desk and Support professionals.  They provide newsletters, reports and an annual salary survey.